Donna is where forces align: intellect, experience, perspective, energy, and a relentless commitment to
Donna’s work is mostly focused on public policy but her unique expertise extends to clients in the private sector and includes benchmarking and tracking customer satisfaction and the customer experience, market positioning, branding, investor relations, internal communications and employee engagement.
Donna’s clients seek her fresh insight to understand results from a broader context and a different vantage point. She thinks big-picture while skillfully piecing together meaning and patterns within the research.
What’s your passion, Donna?
It’s pretty simple. My passion is working to understand people – how they think and feel, why they do what they do, and what is the underlying meaning to them? I approach my work