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These are some of our commonly used quantitative tools.
- Crosstabular analysis
At the most basic level, we always examine how data vary by important
sub-groups, such as gender, income or age. The subgroups that matter
depend on your objectives and the population weve surveyed.
- Correlation analysis/measures of association
These statistics measure the strength and direction of relationships
between two variables. For example, purchase behavior may vary by gender
and age groups, but which group has a greater impact on behavior?
- Analysis of variance
This serves the same purpose as correlation analysis, but is used when
the variable we seek to explain (the dependent variable) is continuous
(year of birth or income, for example) and the independent variable
is categorical (such as ethnicity). Analysis of variance measures the
significance of differences between three or more means.
- Factor analysis
This technique reduces data by finding questions that are highly correlated
with each other. Two highly correlated questions could be asking the
same thing or could be about different aspects of the same underlying
phenomenon. Factor analysis finds general patterns in data and helps
reveal the big picture.
- Multiple regression/ predictive modelling
Through multiple regression, we develop models to explain behavior or
attitudes. Each model consists of a dependent variable (what were
seeking to explain) and a set of independent variables (what we hypothesize
as the causes). Multiple regression shows how much we can explain the
dependent variable using those independent variables, and which independent
variables matter most. This allows clients to understand behavior and
attitudes better, and develop effective strategies to change them.
- Cluster analysis
Cluster analysis is a type of segmentation analysis. It finds homogeneous
groups within a sample. The members of these groups are similar to each
other in their attitudes and/or behavior. Cluster analysis allows clients
to visualize and prioritize their various target markets, and to develop
customized product and communications strategies for each.
- Discriminant analysis
Discriminant analysis shows which variables best predict group membership.
- Perceptual mapping
Perceptual mapping is particularly useful in competitive analysis. It
visually maps your organization relative to your competitors on a set
of variables. A typical map uses brand attributes (such as reliability,
cost-effectiveness, friendliness and innovation) as the set of variables.
It shows the degree to which your brand and competing brands represent
each of these attributes. It tells you who "owns" particular
market positioning.
- Gap analysis
Like perceptual mapping, gap analysis shows you the degree to which
your brand and competing brands "own" brand attributes - for
example, which brands have the value positioning or the quality positioning.
Gap analysis then shows which brand attributes matter most to consumers
in your category. Clients can identify priority areas for performance
improvements.
- Conjoint analysis
Conjoint analysis tells clients the optimal value proposition for a
product or service. What, for instance, is the optimal mix of price
and product features (such as color, size or quantity)? Or, for a particular
product mix, what price is feasible?

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