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Challenge
For over 10 years, the regulation of paralegals in Ontario has been a
contentious issue. When the provincial government recently reopened the
matter, our client decided to contribute its own research. With two of
Canada's most distinguished legal academics, The Strategic Counsel
conducted a comprehensive survey of current paralegal practices and developed
options for an acceptable regulatory framework.
Strategy
Our research design was broken into seven modules. Activities included
interviews with key stakeholders and experts in the administration of
justice; a review of complaints; a half–day moderated session with stakeholders;
and separate telephone surveys among paralegals and users of both legal
and paralegal services.
Results
Both the research and an extensive report were completed to meet an extremely
tight three–month deadline. Findings from the research were presented
to The Honourable Peter Cory, head of the task force reviewing the regulation
of paralegals in Ontario, as an integral part of our client's proposal
to the Government of Ontario.
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